Bharat Survey does not generate QR survey links in version 1. The template below works with any tool
QR code feedback for restaurants in India is simple on paper: a code on the table, a short form on the guest's phone. This guide is for restaurant owners, cloud kitchen brands and hospitality chains deciding how to collect guest feedback. It gives a tested question set, explains where QR responses mislead, and is clear about our own product: Bharat Survey does not create public QR or web survey links in version 1. We offer staff-held tablet feedback and in-person audits instead.
Keep it under a minute. Every extra question loses guests, especially after a meal when the bill has been paid.
A QR code survey links to a web form, usually with the outlet or table encoded in the URL. Guests scan with their phone camera, answer and submit. Most online form tools can do this, and many restaurant POS and reservation platforms include feedback modules.
Three things distort the results. Guests with a strong opinion, very happy or very upset, answer more. Staff sometimes ask friendly regulars to fill it, or fill it themselves. And printed codes get copied or moved between tables, so the table field stops meaning much.
Print a separate code per outlet, not one for the brand. Look at the count of responses per day before the average score. Read the open comments weekly, because they carry most of the actionable detail. Compare against a periodic independent audit of the same outlets.
| Method | Best for | Weak spot | Bharat Survey |
|---|---|---|---|
| QR code on table | Many outlets, smartphone-using guests | Self-selected responses, easy to game | Not in v1 |
| Staff-held tablet at the counter | Quick ratings at bill payment | Staff present may soften answers | Yes, offline Android |
| Exit interview by a field team | Representative sample over a week | Higher cost | Yes, as a service |
| Outlet audit or mystery visit | Hygiene, service standards, process | Periodic, not continuous | Yes, checklist with photos and GPS |
The same eight questions on a tablet at the billing counter, working offline, syncing when Wi-Fi is available. Each response carries the outlet and time.
Area managers or our auditors check kitchens, dining areas and processes with photos, and each visit is checked against the outlet's location.
Approved responses and audit scores by outlet, city and week, exported to Excel or copied to Google Sheets.
Straight answers to the questions people ask most about this topic.
Not in version 1. Forms run inside our Android app, on a staff-held phone or tablet, and there are no public web links for guests to open by QR. If QR on the table is essential, use a web form tool with the template on this page.
Five to eight. Ratings for taste, speed, cleanliness, staff and value, one recommend question and one optional comment are enough. Longer forms get abandoned after the bill is paid, and the answers that remain come from the most motivated guests.
It raises response counts but tends to attract guests who want the discount rather than guests with something to say, and it can conflict with review platform policies if linked to public reviews. If you use it, keep it small and separate from rating questions.
Yes. A hygiene or service checklist runs in the same app, with photo questions and location checks on each outlet visit, done by your area managers or by our audit teams.
Tell us your outlet count and cities. We will suggest a mix of counter feedback and audits, with a sample outlet comparison.
